From 5 January 2026, our updated billing policy will be:
Weekdays (Mon – Fri, 8:00 AM – 6:00 PM):
Non-Concession Cardholders: • Standard appointment: $40 out-of-pocket • Long appointment: $50 out-of-pocket
Concession Cardholders & Children 15 & Under:
Bulk billed
No-Show Fee: • $40 non-rebateable fee for missed appointments.
Payment Process: • The full consultation fee (including the Medicare rebate) is charged at your appointment. • Your Medicare rebate will be processed back to your account 24 – 48 hours after payment. • If your consultation type changes, the total fee may differ, but the out-of-pocket amount remains $40 or $50 for valid Medicare card holders. View our full fee table here.